Insurance & Medical Assistance

TransFamily Support Services is here to help you navigate your insurance questions and help guide you.

Get free, personalized help understanding insurance coverage, finding affirming healthcare resources, and navigating barriers to gender-affirming care.

Our team supports transgender, nonbinary, and gender-diverse youth, adults, and families with insurance questions and next steps.

All services are provided at no cost.

How We Can Help

Every insurance plan and healthcare situation is different. We can help you understand the process, organize your next steps, and communicate with insurance companies and healthcare providers.

Understanding Your Coverage

  • Insurance benefits and coverage questions
  • Requirements for gender-affirming care
  • Preauthorization processes
  • Questions about denials and appeals

 

Navigating Access to Care

  • Communicating with insurers and medical offices
  • Preparing information for an appeal
  • Finding affirming healthcare resources
  • Identifying next steps when care is delayed or denied